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Mozart Asfour Crystal Chandelier

Vencha

Regular price
Price: $4,195.00
Regular price
List Price:
Sale price
Price: $4,195.00
Color

Description

Our Vencha Mozart Asfour crystal chandelier is available in chrome and gold colours. 

  • Products supplied with 4w Filament LED (2700K)
  • 4500K Available, please specify on order.
  • Genuine Asfour Crystal
  • 3 Year Replacement Warranty
Specifications

Colour(s): Chrome/ Gold

Material(s): Crystal

Dimensions: Diameter- 72cm, Height- 72cm

Globe(s): 9 x E14 (Included)

Brand: Vencha

Product: Mozart Asfour Crystal Chandelier

SKU: K-2013-28-6-3L-CH, K-2013-28-6-3L-GD



Price Match Guarantee

We do our best to make sure our customers are getting great value for the products they purchase. Therefore, if you find the exact same product elsewhere at a lower price, we will endeavour to price match a competitor's price.

However we do reserve the right to:

  • Limit multiple price match requests from a single customer
  • Not match trade or wholesale prices 
  • Refuse the price match if it would result in a financial loss or unreasonable profit margins
  • Not price match auction site prices
  • Not price match imitation products (the product must be the exact same product)
  • We reserve the right to amend our price match policy at any time. 

Please note that to receive a price match, you must contact us prior to purchasing the item from us. Price matches cannot be offered on products already purchased. To reach us about price matching, please email us at sales@grandchandeliers.com.au

Shipping & Returns

 

 

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorised your payment method for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorisation and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

 

Order Shipment:

If your order is in stock and we process the charges, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@grandchandeliers.com.au. 

Please note that due to COVID-19, shipments may be delayed and may take up to 10 business days to arrive to some parts of the country. 

Currently, we only ship Australia wide. 

We reserve the right to refuse and refund an order if unprecedented costs such (but not limited to) cost of shipping exceeds our total cost.

Risk passes to the customer upon delivery of the goods to the customer's designated address.

A Standard "Authority to Leave" is understood with all shipping requests. It is recommended that delivery should only be arranged to an attended address. It is the customer's responsibility to ensure that the given address is always attended. A redelivery fee will be charged in the instance that a redelivery is required.

 

Shipping charges:

Freight is charged at $49 flat fee for orders under $800 and free for orders $800 and over, Australia wide. Any extra charges billed to Grand Chandeliers in relation to a delivery will be on-charged to the customer. This may include remote delivery charges, futile delivery and tailgate charges. Freight for oversized items such as Christmas outdoor lights will need to be calculated manually. An email with a tracking link will be sent to you once your product has been dispatched. This will enable you to track and trace your order with the courier. If you are not home or unable to receive items, we do not take responsibility for any missing or lost items. All orders are given automatic authority to leave, unless arranged for a different arrangement prior to parcel dispatch. 

 

Damages:

Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you must make note of it when signing for delivery.  If your item(s) arrive damaged or the goods are faulty, please send your claim, including relevant photos to returns@grandchandeliers.com.au and we will process an insurance claim on your behalf. You must inform us of any damage or faulty goods within 24 hours of receiving your package. We will then liaise with our supplier directly to resolve the issue as soon as possible. All damaged or faulty goods will be replaced, and at no charge as long as they are reported within 24 hours with relevant photos. 

 

7 Day Returns:

For your convenience, we offer a 7 day return policy. If you desire to return your item, you must inform us within 7 days of receiving your package. You must email us at orders@grandchandeliers.com.au to initiate your return. Items must be returned in the intact original packaging they were delivered in, otherwise the purchase will be void of exchange or return. If your purchase meets the above criteria, we will provide you with a return address for shipping. All returns are subject to a 20% restocking fee (20% of price paid for the item(s), excluding shipping). You (the buyer) will also be responsible for return shipping charges to us. Once the package is received in original condition with all original packaging intact, we will provide you with store credit equal to the amount paid for the product, less any shipping costs we incurred in sending the product to you and the 20% restocking fee. Please note we do not offer refunds and we do not offer change of mind returns on clearance products.

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